Cookies are small pieces of text that are stored on your computer, tablet or mobile phone when you visit our website. They are used by almost all websites today – and don't worry: cookies cannot contain viruses or harm your device.

To ensure that our website functions optimally, we use different types of cookies:

• Necessary cookies – make the site usable and ensure that it functions technically correctly.
• Functional cookies – remember your settings and make your experience easier.
• Statistical cookies – help us understand how the site is used so we can make it better.

Marketing cookies – used to show you relevant content and advertisements.

You can always view and adjust your consent in our cookie declaration. Simply click on the "Update your consent" link at the top of the page.

Some cookies are set by us and are automatically deleted when you leave the site, while others are stored for a longer period of time so that we can customize and improve the content.

We also use third-party cookies – for example from Google Analytics and Facebook – which help us understand how the site is used and who visits it. These parties may use the information for their own purposes. You can read more about how they process data on their own websites.

In the cookie declaration, you can always opt out of three of the four cookie types. However, please note that certain functions may not function properly if you opt out of cookies.

You can also delete or block cookies directly in your browser.

If you do not want third-party cookies to be used for personalized advertising, you can read more and change your settings at youronlinechoices.com.

We automatically collect information about your use of the website using cookies. This may include information about your browser, IP address, network location and information about your computer or mobile.

The purpose is to ensure that the website functions optimally, to keep statistics on usage and to enable sharing of content on social media.

Cookies may be necessary for the site to function, help us optimize content, or target content.

Legal basis: your consent, cf. the General Data Protection Regulation, Art. 6, para. 1, letter a.

When you contact us for advice, we process the information you provide to us – e.g. name, contact information and a brief description of your case.

• Booking an appointment: We register your name and telephone number in our booking system, and by agreement we can write a short note about what you want advice on.
• Longer advice courses: In courses that extend over several conversations, we only register information that you give us your consent to. This can be name, address, e-mail, telephone number, possibly CPR number and social or financial circumstances, if relevant to the advice.
• Journal notes: In some cases, we can, with your consent, record additional information, such as educational background, marital status, number of children or reason for contacting you, so that we can provide the best possible advice.
• Purpose: to be able to give you precise legal guidance and to document our work in anonymized form for use in statistics, development and possible reporting to partners.

Legal basis: consent, important public interests and legal obligation, cf. Art. 6, para. 1, letters a, c and f, and Art. 9, para. 2, letter g.

Duty to notify: In certain situations, we are obliged to contact authorities, for example if a child is exposed to violence or serious neglect, or if we become aware of circumstances that pose a danger to life. This is done pursuant to Section 135 of the Children's Act and Sections 141 and 253 of the Criminal Code.

When you apply to volunteer or fill out a contact form, we process the information you provide us – e.g. name, telephone number, email, date of birth, educational background and areas of interest.

Purpose: to be able to contact you, match you with tasks and provide you with relevant information about the volunteer work. Information may also be used in anonymized form for statistics and documentation.

Legal basis: performance of contract and legitimate interest, cf. Art. 6, para. 1, letters b and f.

If you complain to us, we will record the information you provide yourself – e.g. name, email and the content of the complaint.

Purpose: to be able to process and respond to your complaint.

The information will be deleted once the case is closed.

Legal basis: legitimate interest, cf. Art. 6(1)(f).

Your information is treated confidentially and is only disclosed when necessary or required by law.

We use external partners (data processors) for, for example, technical operation of systems. These only process information according to our instructions and are subject to written data processing agreements.

We store your information securely on restricted access systems located in controlled facilities. Our security measures are regularly assessed and updated.

However, we cannot guarantee complete security of data transmission over the Internet. You therefore provide information at your own risk.

You have a number of rights under the Data Protection Act:

• Insight: Right to gain insight into the information we process about you.
• Correction: Right to have incorrect information corrected.
• Erase: Right to have information deleted in special cases.
• Restriction: Right to have processing restricted in certain cases.
• Objection: Right to object to processing, including use for direct marketing.
• Data portability: Right to receive your information in a structured, machine-readable format and have it transferred to another data controller.

Personal data is deleted or anonymized when the purpose has been fulfilled. We follow the deadlines set out in legislation, including the Bookkeeping and Limitation Act.

If you want to exercise your rights, contact us at post@aarhusretshjaelp.dk

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If you are dissatisfied with our processing of your information, you can complain to:

Data Protection Authority

www.datatilsynet.dk